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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Krause

Maria Krause

August 6, 2024

1  out of  5
rating by Maria Krause
"I DO NOT Recommend this agency. have had insurance with this agency for many years but Ifot the last six months I have had nothing but issues such as taking a double payment and giving me the worst excuses such as their new billing system is not working right!!! It may be ok if this happened one time but in the past six months they have doubled billed me three different times. People there are not professional. Don’t care about their customers!!! I’m done"
We responded:
"Maria, Thank you for sharing your feedback about your recent experiences with our agency. We sincerely apologize for the inconveniences and frustrations you have encountered, and we understand your disappointment. We take customer satisfaction very seriously, and it is disheartening to hear that we have fallen short of your expectations. We apologize for the repeated billing errors you have experienced and any inconvenience they may have caused. Our billing system has recently undergone changes, and while we anticipated a smooth transition, it seems that there have been unforeseen issues. We are actively working to rectify these problems and improve our processes to ensure this does not happen in the future. Your feedback regarding the professionalism of our staff is duly noted, and we assure you that we will address this internally. We value all our customers and strive to provide excellent customer service at all times. Your feedback will help us identify areas where we can improve and ensure that our team members are delivering the highest level of professionalism and care. "
Profile photo of Jessica Everett

Jessica Everett

June 7, 2024

5  out of  5
rating by Jessica Everett
"I like this agency. My agent is Jill McKinley who is always prompt on returning phone calls and emails. I have several policies with them and they seem to be the most affordable when it comes to my auto, property and life. I appreciate Jill, Josh Wild and his Team. Thanks for being such a great agent and staff!"
Profile photo of Joe Key

Joe Key

May 9, 2024

3  out of  5
rating by Joe Key
"We liked Josh Wild, but for the last 6 months, it's like they have lost interest in service, hate to change. But may have too."
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Sue Whitham

April 16, 2022

1  out of  5
rating by Sue Whitham
"Bad experience"
Profile photo of Cory Short

Cory Short

June 2, 2021

5  out of  5
rating by Cory Short
"Rianna is the best!"
Profile photo of Joshua Wesson

Joshua Wesson

May 29, 2021

5  out of  5
rating by Joshua Wesson
"Been working with Rianna West for past few years now. Always helpful with anything I need and works with me especially when I'm gone for months at a time for work. Highly recommend using Josh Wild, and appreciate Rianna for making insurance easy."
Profile photo of Whitney Owens

Whitney Owens

May 28, 2021

5  out of  5
rating by Whitney Owens
"The easiest team I’ve ever had the pleasure of doing business with, Riana has done several policies for me and has been efficient in answering any questions or concerns I may have had, she goes above and beyond. Great customer service!!"
Profile photo of Tammy Renee

Tammy Renee

May 28, 2021

5  out of  5
rating by Tammy Renee
"Excellent customer service, always prompt and responsive, finding the best coverage at the best rates for your needs. Ask for Rianna West, she goes above and beyond."
Profile photo of Michael Outlaw

Michael Outlaw

May 28, 2021

5  out of  5
rating by Michael Outlaw
"Awesome people ,friendly curtious"
Profile photo of Haley Monroe

Haley Monroe

May 20, 2021

5  out of  5
rating by Haley Monroe
"Josh and his team have been so easy to work with! They offer great rates and were very thorough with my specific needs."
Profile photo of TONYA Medina

TONYA Medina

August 26, 2020

2  out of  5
rating by TONYA Medina
"Because I refused them keeping up w my driving habits on a device they put on your car they went up 65.00 a mo. How I drive is my business no wreaks or tickets no dui. That upset me. Sorry Josh wild"